Changelog

August 2023 Release

Learn about the NexHealth Partner Program and the latest Synchronizer API product updates.

Let NexHealth promote your app to thousands of practices

We’ve launched the NexHealth Partner Program to help developers scale their apps quickly. We have more than 8,000 dental and medical locations using the Synchronizer, and we are now highlighting Synchronizer-integrated apps to these practices.

It’s a win-win for accelerating innovation in healthcare. Practices get the benefit of new technology that’s easy to integrate, and our developer partners can jumpstart distribution of their apps.

We'd love to spend a few minutes talking live with you about the Partner Program. Just book a time with us here.

Synchronizer API product updates

Dentrix, Dentrix Enterprise, Eaglesoft, Open Dental, and PracticeWorks

  • When reading patient_recalls, we now check if the appointment_id associated with the recall has been fulfilled before returning results. For developers using recall data to trigger reminder and waitlist notifications, this will ensure messages are not sent to patients who have already completed a recall appointment.

Dentrix Enterprise and Open Dental

  • We’re providing practices with greater visibility into the changes that Synchronizer-powered apps make in Dentrix Enterprise and Open Dental. Synchronizer activity is now logged on the audit history, appointment history, and patient history when appointments are inserted, canceled, or confirmed, as well as when patients are created via the Synchronizer API.

Denticon

  • We’ve updated Availabilities for Denticon so that shared operatories remain available if one provider has a holiday block while other providers are continuing to see patients. This means your app can surface more appointment slots to patients that accurately reflect availability across multiple providers.

Dentrix

  • We’ve enabled the checked_out field on the Appointments object so it’s easier to trigger timely post-appointment messages. When an appointment’s associated procedures are marked as complete in Dentrix, the checked_out value will be true. This also continues to be supported for Curve, Denticon, Dentrix Ascend, Dentrix Enterprise, Eaglesoft, and Open Dental.

Dentrix Enterprise

  • Developers can now read and write appointment notes in Dentrix Enterprise using the note field on the Appointments object. This can power unique in-app experiences and custom workflows based on patient preferences, care instructions, and other rich contextual information that is contained within the Dentrix Enterprise appointment notes. This also continues to be supported for Dentrix, Eaglesoft, and Open Dental.

Eaglesoft

  • We now immediately refresh the Eaglesoft UI to remove appointments when they are canceled via a PATCH request with cancelled = true. This helps practices know right away if a patient is no longer coming in for an appointment.