Many Sychronizer install failures can be resolved through proper whitelisting of ports, domains, and folders and making sure you have sufficient permissions. If you encounter an installation failure, please follow the steps below and attempt the installation again.

If you still encounter issues or need immediate support, please email [email protected] and reference the institution name in the subject line.

Whitelist

Ports:

• 4505, 4506, 443

Domains:

• *.nexhealth.info
• *.nexhealth-it.com

Folders:
C:\NexHealth*
C:\Program Files\Salt Project\Salt*

Permissions

Make sure you have sufficient permissions by logging into Windows as admin or running the installer as an administrator.